Return & Refund Policy
Cancellation Policy
Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation is not possible.
Return Policy
We accept returns only in the following cases:
- Damaged product received
- Wrong product delivered
- Missing items in the package
To request a return, customers must contact us within 48 hours of delivery with proper photo/video proof.
Refund Policy
After verification and approval:
- Refunds will be processed within 5–10 business days
- Refund amount will be credited to the original payment method
Non-Returnable Items
The following items are not eligible for return:
- Used products
- Opened or damaged products caused by customer handling
- Perishable or customized items
